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Old 05-25-2019, 06:13 PM   #5
KiwiJ9
Junior Member
KiwiJ9 began at the beginning.
 
Posts: 4
Karma: 10
Join Date: Aug 2018
Location: New Zealand
Device: Kobo Aura One
Quote:
Originally Posted by theducks View Post
Just checking that all gotchas have been checked off.

If you have a cover on your Kobo, it must be open and ON

Very shortly after connecting the cable, your Kobo should present you with a Connect? screen (I mention this, because this was very intermittent on my new Aura2. So bad I binned 2 cables I thought were bad. It now appears the connector was contaminated and need many uses before settling in.)
Your OS must see the device first, then Calibre can see it. IIRC some OS can only have 1 MTP device connected at a time. Some devices give you the option on what MODE to connect (simple USB, PTP or MTP), that may help if you need 2 devices connected at the same time
Thanks for the ideas. I've tried again this morning with both USB ports and there's still no 'Connect' screen that appears on the Kobo. And based on the error log there aren't any other MTP devices connected, so I'll just have to assume it's a bad connector. When you say it needed many uses, do you mean you just had to keep trying and eventually it worked?
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