What you describe is not normal.
Is the Kindle jailbroken?
Were all of the items on the device delivered there directly from Amazon or have you side-loaded or changed anything via USB?
Are they all purchased books or do you have any personal documents?
Are there any unindexed books? (See other threads for info on how to check.)
Have you tried a restart or reset of the device?
Last edited by jhowell; 05-21-2019 at 02:24 PM.
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