Quote:
Originally Posted by Flipflargin
Yes, that's what Amazon did for me. I have Kindle DX Graphite (3G only [AT&T]) and called them about this issue. They registered my Kindle on their end so I could at least download my library to a computer and side load via USB. It works great.
Note: My Kindle unit itself still thinks it is unregistered. But it doesn't matter when reading side-loaded library since those books are downloaded targeted to my Kindle DXG registered on Amazon side. The serial number matches so they open fine. This works on the Kindle unlimited books too.
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I don't have wifi or 3G etc, all my books are sideloaded. The above is how I first registered my Paperwhite 2, which worked perfectly fine like this for years (2014-2018). In 2018 I wanted to update the firmware so went to a friend's house to borrow their wifi, registered over the wifi, gave the device a name, and downloaded the newer firmware. Everything went fine.
The PW2 now just happily works totally in airplane mode, all books being downloaded to my pc then transfered via usb to the kindle.
As others have said, try giving Amazon a call, then sideload all your books.