Quote:
Originally Posted by the.Mtn.Man
I suspect it's a simple matter that it would be impossible for Kobo to guarantee that every font a user might install will work with "Advanced Font Controls", and so to avoid complaints and support calls, they simply disable it for side-loaded fonts.
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Of course it is impossible for Kobo to guarantee anything about side-loaded fonts or books, but in this case, enabling the feature even without a guarantee could actually reduce the number of calls to support:
At the moment with side-loaded fonts the Advanced features fail 100% of the time, because they are disabled, which must generate some calls to support. If they were enabled they would fail less than 100% of the time, and so some of those calls wouldn't be required.
If they enabled the feature and added a little note on the Advanced menu when adjusting a side-loaded font along the lones of
"Warning: features on this menu might not work properly. with this side-loaded font." then they could reduce the number of calls to support even further.
(Edit: In practice, the patch that enables the Advanced features for side-loaded fonts only fails for .OTF fonts in the ePub reader. I don't think I have ever come across a .TTF font where it fails. So even if Kobo just enabled the Advanced features for side-loaded .TTF fonts that would make things much better for its customers and certainly reduce the number of calls to support about why the Advanced menu is not available, without causing Kobo any additional problems.)