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Originally Posted by montalex
I have a Kindle DXG. It has been updated and is registered with Amazon. I can still buy books over 3G, but I can no longer connect to sites I used for years while I was in the mountains without the internet. I used to check the weather and Gmail with ease. Now I get that "Basic Web is unable to make a secure connection at this time message except for Shop in Amazon store! I have spent a couple of extended sessions with Kindle customer support, and they insist it is because Amazon has not updated the software for DX. Really? Yet I have no trouble using the browser to visit Amazon. I have a Windows 98 computer that still connects to the internet! Newer Kindles are sold with restricted browsers, but my Kindle Keyboard connects over the same Telus 3G as the DX, and it goes to simple sites with the Basic Browser. I don't think anything has been done to basic 3G internet that would require me to have some mysterious Amazon update that has not been made. I'm just saying, that sounds like BS to me!
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I agree with others that the experimental browser is experimental without a guarantee it will work. You are lucky that you can still buy books from the Kindle Store. That does not happen to others who factory reset their Kindle Gen 2. My Kindle DX lost its certificate after factory reset even after I install the latest service update. Now, we are a sideloading from USB.
Amazon seemed so stubborn to fix this as ";dm" debug file indicated something wrong with their server as it does not return the certificate file to a factory reset Kindle Gen 2.
I am in searching for how to patch this. Whether the certificate file asked from Amazon server is generic or it is customised for each Kindle. If it is generic, then probably by finding a working Kindle DX with a certificate and copy that to the exact directory probably will fix it. If it is non-generic, then only Amazon could fix it and I doubt it because Gen 1-3 unofficially EoL.
BTW, can you root your Kindle and see what is inside these directories?
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/var/local/java/prefs/acsr
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/var/local/java/prefs/certs
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We that have a factory reset Kindle DX did not found "acsr" folder and folder "certs" did not consist any certificate file.
HINT: You may try unofficial firmware 3.4.2 too, if it will recover the browser access to other websites. Probably the problem is TLS/SSL that is required in modern websites.