Thread: Kobo Start Menu 09
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Old 05-12-2019, 07:05 AM   #623
tshering
Wizard
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Posts: 3,489
Karma: 2914715
Join Date: Jun 2012
Device: kobo touch
Quote:
Originally Posted by wagga View Post
Hi guys, please help me
I got a problem with the update of "KSM09_update002.zip" after my KSM screen it "upside down", means it get the touch as normal but the display rotated 180 degrees. My kobo clara hd is frozen after reboot. The kobo clara hd boot to ksm but it unrecognized any touch, then after few seconds, it informs:" Please handle your update files!" and keeps freezing. I can't connect it to my computer via USB. What should I do next?
I am sorry that this happened to you. Unfortunately you did not see this warning in post 1.

Quote:
Clara HD is supported by a special version of KSM 9 (including also the "changed start script for Plato 0.4.1+"), which is available here. Thank you to CH23 for testing and uploading the package. Note: Do not install any of the currently available KSM updates (and also not KBStartMenu_09_restore.zip) over this package, since they are not designed for this version.
Please factory reset your device. You might need to google for how to do this.
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