@Toxaris - I am convinced it's something to do with graphics.
I doubt it has anything to do with the addin itself, but with how the addin interacts with Word. The addin hasn't been updated since September 2018, but I have updated Windows and Word many times since then, including major updates - Windows 1803 to 1809, and Word 2016 to Word 365.
I'm attaching a snapshot of Speccy's graphics section, it hasn't changed since July 2017. I guess I could try disabling the NVIDIA adapter and put the monitor on the Intel card.
I hate these sort of problems.
BR
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