Thread: Troubleshooting Frozen Kindle Paperwhite 4 (newest model)
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Old 04-28-2019, 03:57 PM   #2
Josieb1
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Posts: 5,086
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Join Date: Nov 2009
Location: UK
Device: Kindle Scribe, Coloursoft, PW SE, Kindle 6, Kobo Libra 2
You need to contact Amazon, and by phone. If you email them they will simply ask you to phone. Use the contact page and narrow down the options so you get to a kindle specialist.
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