Quote:
Originally Posted by Cindy
I have allowed it to charge overnight, just to be sure that it is charged completely. I had ZERO problems until yesterday, then all of a sudden this issue!
At 10:00 pm last night - I finally put it down, but I have to tell you- I am really frustrated with the lack of access to Amazon/Kindle Support. It would be nice if this handy dandy devicecould be interrogated through the USB - so a troubleshoot dialog box could just walk the user through a simple
yes - no routine to make sure user has a support problem. (and maybe they do???)
I am getting "Your kindle is unable to connect at this time. Please try again later." Have you heard of anyone having this problem?
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Go to the Kindle support page
http://www.amazon.com/gp/help/custom...deId=200127470
See the 'contact us' button on the right?
Click on it, and you'll need to sign in to your account, then click on the 'phone me' option. They usually call back really quickly.