Quote:
Originally Posted by Cindy
My Kindle 2 will not stay on? suggestions? and have I just overlooked something but is there anywhere to get troubleshooting or diagnostic information for the user?
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Cindy, are you saying it won't stay on or off?
In your Kindle Users guide, Chapter 1.......
"Power switch — puts your Kindle to sleep, wakes it up, and turns your Kindle on or off. To put
your Kindle to sleep, slide and release the power switch; a full screen image appears on the
display. While your Kindle is asleep, other keys and buttons are locked so that you don't
accidentally change the place in your reading. To turn your Kindle off, slide and hold the power
switch for four seconds until the screen goes blank and then release. To wake up or turn on your
Kindle, slide and release the power switch again.
If your Kindle does not power on or is unresponsive during use, try resetting the device by
disconnecting your Kindle from any power source, and then sliding and holding the power
switch for 15 seconds before releasing."
If none of these work, by all means, call Kindle Support.