Quote:
Originally Posted by barryem
Normally, but not always, they make arrangements with other vendors to keep making purchased books available. B&N didn't do that when they shut down in England but most do. Microsoft recently announced they're shutting down their book service and everyone who bought books is getting a full refund.
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Minor nit. When B&N shutdown in the UK, their customers were handed over to Sainsbury (the UK's second largest supermarket chain). Not that much later, Sainsbury Entertainment on Demand shut down and handed their customers over to Kobo. B&N also gave vouchers for books that were no longer going to be available that were redeemable through Sainsbury.