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@Barry
I think you have it right. The technology has become stable-main stream now.
I remember the days of Compuserve forums, where computer users came together in self-help forums (many sponsored by the product producers).
There was no way the producers could provide the massive support for folk learning to use a new technology (personal computers), let alone a new product.
The same happened with Color TV (US NTSC, needed color adjustments or the colors were horrible), VCR clock setting (the dread blinking 12:00).
At least, those devices - programs came with printed manuals. Today, you are lucky to get a Quick start guide (even luckier, a link to a full PDF manual).
Everyone seems to assume a new user knows al the gestures and taps to use a tablet. Ha!
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