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Old 04-23-2019, 08:19 PM   #7
tomsem
Grand Sorcerer
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Posts: 6,959
Karma: 27060153
Join Date: Apr 2009
Location: USA
Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3
I ran into this issue recently with a couple of Kindles that were 7th generation and later that were running the latest firmware: the Reset option did nothing. I did a Restart, followed immediately by Reset, and it worked as expected. Perhaps that would work here as well.
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