Thread: Kindle DXi 2.5.8 Missing Certificate
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Old 04-23-2019, 09:53 AM   #43
DeKuns
Connoisseur
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Posts: 89
Karma: 133654
Join Date: Apr 2019
Device: Kindle DX Graphite
Quote:
Originally Posted by Daveoc64 View Post
Downloading should work OK, as long as the Kindle is registered to your account.

The problem for people like me is that we can't register the device at all, so there's no option to download and transfer via USB.

I hope to see an update from Amazon support for you, but I don't hold out much hope!
If the device is legit (not a lost or stolen device) and the previous owner kindly provides you with her/his registered email account in Amazon, also her/his registered address in Amazon; then you can ask Amazon via chat or phone to deregister the previous owner and registered the device to your Amazon account. I did that for my Kindle DX last time. I hope it works for you. They will also ask the serial number and some other information about the device.
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