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Old 04-23-2019, 04:12 AM   #90
Cootey
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Posts: 1,345
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Join Date: Apr 2017
Device: Kobo Mini, Libra Colour & Elipsa; Kindle Paperwhite 3 & 4; iOS apps
New Kobo Firmware "April 2019" v4.13.12638

Quote:
Originally Posted by davidfor View Post
The message about no internet is because the device tries to fetch a file during the WiFi connection. If that fails for some reason, then it gives the no internet message. The message really just means it couldn't reach the Kobo server, or it didn't respond quickly enough. The first time I saw the message, the Kobo server was down for some reason.



If you get this message, and the internet connection is up for other devices, you can check using the browser to see if the device can reach anywhere. But, there is a good chance that syncing won't work. Syncing needs to contact the Kobo server. If that is unreachable, then you cannot sync.
Unfortunately, that wasn’t the solution. I couldn’t connect to my home network at all with the KA1, not just Kobo server.



Quote:
Originally Posted by davidfor View Post
I don't know about the password. One of the problems fixed in this release means you need to remove the WiFi network first and connect anew to fix things. Doing that might help. There is also a way to completely reset the WiFi store completely. That can fix some of the problems lie this. I don't have a copy of the file needed, but someone here will if to want to try it.



Other than that, I can't comment. I haven't noticed any WiFi issue with any of my devices. This is with both my home and work WiFi, plus the occasional use of the phone as a hotspot.

Thanks for replying. It turns out that when the new firmware downloaded, on reboot my Kobo was given an IP address already taken by another device. Therefore, it couldn’t connect to my network. Even rebooting the Kobo and the WiFi routers didn’t fix the problem. I eventually assigned a static IP to the KA1’s MAC address on the router, took them and my KA1 down, then rebooted one at a time with my KA1 last. That fixed the issue.

This would have been easier if Kobo allowed me to specify a static IP on my KA1. Was the fault with the Apple Base Station? It shouldn’t have handed out the wrong IP address. Or was it the Kobo? The Kobo retained the wrong IP address even after I deleted the WiFi entry for the router and relogged back in.

Who knows? Networking is voodoo.


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