I am having an issue with my phone, a Samsung Galaxy S7 edge not being detected by Calibre,
I am using the latest 64bit version of the software and both windows 10 and my phone are up to date.
Windows is able to access the phone and sd card and I can manually add remove files from there.
As recommended else where I have done the debug device thing and those details are below.
I do have some books already on my phone so it must of worked sometime in the past.
Spoiler:
calibre 3.41.3 [64bit] embedded-python: True is64bit: True
Windows-10-10.0.17763-SP0 Windows ('64bit', 'WindowsPE')
('Windows', '10', '10.0.17763')
Python 2.7.15+
Windows: ('10', '10.0.17763', 'SP0', u'Multiprocessor Free')
Interface language: en_GB
USB devices on system:
(USBDevice(vendor_id=0x46d product_id=0xc52b bcd=0x1201 devid=usb\vid_046d&pid_c52b&rev_1201&mi_00 devinst=12),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid8086&pid8ca6&rev0000 devinst=13),
USBDevice(vendor_id=0x451 product_id=0x8142 bcd=0x100 devid=usb\vid_0451&pid_8142&rev_0100 devinst=14),
USBDevice(vendor_id=0x451 product_id=0x8142 bcd=0x100 devid=usb\vid_0451&pid_8142&rev_0100 devinst=15),
USBDevice(vendor_id=0x4e8 product_id=0x6860 bcd=0x400 devid=usb\vid_04e8&pid_6860&rev_0400 devinst=16),
USBDevice(vendor_id=0x174c product_id=0x2074 bcd=0x100 devid=usb\vid_174c&pid_2074&rev_0100 devinst=17),
USBDevice(vendor_id=0x451 product_id=0x8140 bcd=0x100 devid=usb\vid_0451&pid_8140&rev_0100 devinst=18),
USBDevice(vendor_id=0x58f product_id=0x6364 bcd=0x100 devid=usb\vid_058f&pid_6364&rev_0100 devinst=19),
USBDevice(vendor_id=0x8087 product_id=0x8001 bcd=0x0 devid=usb\vid_8087&pid_8001&rev_0000 devinst=20),
USBDevice(vendor_id=0x451 product_id=0x8140 bcd=0x100 devid=usb\vid_0451&pid_8140&rev_0100 devinst=21),
USBDevice(vendor_id=0x8087 product_id=0x8009 bcd=0x0 devid=usb\vid_8087&pid_8009&rev_0000 devinst=22),
USBDevice(vendor_id=0x46d product_id=0xc52b bcd=0x1201 devid=usb\vid_046d&pid_c52b&rev_1201 devinst=23),
USBDevice(vendor_id=0x1b1c product_id=0x1b20 bcd=0x308 devid=usb\vid_1b1c&pid_1b20&rev_0308&mi_00 devinst=24),
USBDevice(vendor_id=0x4e8 product_id=0x6860 bcd=0x400 devid=usb\vid_04e8&pid_6860&rev_0400&modem devinst=25),
USBDevice(vendor_id=0x1b1c product_id=0x1b20 bcd=0x308 devid=usb\vid_1b1c&pid_1b20&rev_0308&mi_01 devinst=26),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid8086&pid8cad&rev0000 devinst=27),
USBDevice(vendor_id=0x1b1c product_id=0x1b20 bcd=0x308 devid=usb\vid_1b1c&pid_1b20&rev_0308 devinst=28),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid8086&pid8cb1&rev0000 devinst=29),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid1b21&pid1142&rev0000 devinst=30),
USBDevice(vendor_id=0x58f product_id=0x6364 bcd=0x100 devid=usb\vid_058f&pid_6364&rev_0100&mi_01 devinst=31),
USBDevice(vendor_id=0x58f product_id=0x6364 bcd=0x100 devid=usb\vid_058f&pid_6364&rev_0100&mi_00 devinst=32),
USBDevice(vendor_id=0x4e8 product_id=0x6860 bcd=0x400 devid=usb\vid_04e8&pid_6860&rev_0400&ms_comp_mtp&s amsung_android devinst=6),
USBDevice(vendor_id=0x174c product_id=0x3074 bcd=0x100 devid=usb\vid_174c&pid_3074&rev_0100 devinst=33),
USBDevice(vendor_id=0x46d product_id=0xc52b bcd=0x1201 devid=usb\vid_046d&pid_c52b&rev_1201&mi_02 devinst=34),
USBDevice(vendor_id=0x46d product_id=0xc52b bcd=0x1201 devid=usb\vid_046d&pid_c52b&rev_1201&mi_01 devinst=35))
No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\swd#wpdbusenum#_??_usbstor#disk&ven_gener ic-&prod_sm#xd-picture&rev_1.02#7&1c4905a4&0&058f63646476&2#{53f5 6307-b6bf-11d0-94f2-00a0c91efb8b}#{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
u'\\\\?\\swd#wpdbusenum#{864f0a61-e5b2-11e8-ba6c-806e6f6e6963}#0000013683600000#{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
u'\\\\?\\usb#vid_04e8&pid_6860&ms_comp_mtp&samsung _android#8&1e6afdc5&0&0000#{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
u'\\\\?\\swd#wpdbusenum#{864f0a62-e5b2-11e8-ba6c-806e6f6e6963}#0000000008100000#{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
u'\\\\?\\swd#wpdbusenum#_??_usbstor#disk&ven_gener ic-&prod_ms#ms-pro&rev_1.03#7&1c4905a4&0&058f63646476&3#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}#{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
u'\\\\?\\swd#wpdbusenum#{864f0a61-e5b2-11e8-ba6c-806e6f6e6963}#0000009b45b00000#{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
u'\\\\?\\swd#wpdbusenum#_??_usbstor#disk&ven_gener ic-&prod_sd#mmc&rev_1.00#7&1c4905a4&0&058f63646476&0# {53f56307-b6bf-11d0-94f2-00a0c91efb8b}#{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
u'\\\\?\\swd#wpdbusenum#{864f0a62-e5b2-11e8-ba6c-806e6f6e6963}#0000015d54a00000#{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
u'\\\\?\\swd#wpdbusenum#{5a1bfa6a-cd6d-11e7-ae25-d0509967c438}#0000000000100000#{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
u'\\\\?\\swd#wpdbusenum#{864f0a61-e5b2-11e8-ba6c-806e6f6e6963}#0000000008100000#{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
u'\\\\?\\swd#wpdbusenum#_??_usbstor#disk&ven_gener ic-&prod_compact_flash&rev_1.01#7&1c4905a4&0&058f6364 6476&1#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}#{6ac27878-a6fa-4155-ba85-f98f491d4f33}']
MTP device: \\?\usb#vid_04e8&pid_6860&ms_comp_mtp&samsung_andr oid#8&1e6afdc5&0&0000#{6ac27878-a6fa-4155-ba85-f98f491d4f33}
{'device_version': u'G9350ZHS4CSC1',
'friendly_name': u'CsB S7edge',
'has_bulk_properties': True,
'has_storage': True,
'manufacturer_name': u'Samsung Electronics Co., Ltd.',
'model_name': u'SM-G9350',
'protocol': u'MTP: 1.00',
'serial_number': u'R28J72S8QSJ',
'storage': [{'capacity': 25769705472L,
'capacity_objects': 0L,
'description': u'Phone',
'filesystem': u'Generic hierarchical',
'free_objects': 0L,
'free_space': 14732263424L,
'id': u's10001',
'name': u'Phone',
'rw': True,
'type': u'fixed_ram'},
{'capacity': 32080330752L,
'capacity_objects': 0L,
'description': u'Card',
'filesystem': u'Generic hierarchical',
'free_objects': 0L,
'free_space': 32026296320L,
'id': u's20002',
'name': u'Card',
'rw': True,
'type': u'removable_ram'}],
'type': 'media player'}
Trying to open: \\?\usb#vid_04e8&pid_6860&ms_comp_mtp&samsung_andr oid#8&1e6afdc5&0&0000#{6ac27878-a6fa-4155-ba85-f98f491d4f33}
Opened CsB S7edge successfully
Device info:
{'device_version': u'G9350ZHS4CSC1',
'friendly_name': u'CsB S7edge',
'has_bulk_properties': True,
'has_storage': True,
'manufacturer_name': u'Samsung Electronics Co., Ltd.',
'model_name': u'SM-G9350',
'protocol': u'MTP: 1.00',
'serial_number': u'R28J72S8QSJ',
'storage': [{'capacity': 25769705472L,
'capacity_objects': 0L,
'description': u'Phone',
'filesystem': u'Generic hierarchical',
'free_objects': 0L,
'free_space': 14732263424L,
'id': u's10001',
'name': u'Phone',
'rw': True,
'type': u'fixed_ram'},
{'capacity': 32080330752L,
'capacity_objects': 0L,
'description': u'Card',
'filesystem': u'Generic hierarchical',
'free_objects': 0L,
'free_space': 32026296320L,
'id': u's20002',
'name': u'Card',
'rw': True,
'type': u'removable_ram'}],
'type': 'media player'}