Thread: Aura ONE Stubborn Overdrive ePub not syncing
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Old 04-13-2019, 06:03 AM   #16
davidfor
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Join Date: Jul 2011
Location: Sydney, Australia
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Quote:
Originally Posted by PeterT View Post
Oops I see it's book 2 of Michael Vey. Same issue for me. David; what info do we need to give Kobo?
For any book related problems, I would supply the title, author, ISBN and the link to the book in the store. For OD problems, the library and borrowing details. They might also need details about OD account, but, as there are two people having the same problem, it probably isn't account related.

Quote:
Originally Posted by Cootey View Post
Just a quick update. This failed to work. When selecting the "…" menu of "Michael Vey 1" on the Kobo Store, I was given the option to put the book on hold. This yielded a pop up "There seems to be a problem" dialog box. The same problem occurred with "Michael Vey 2", but not "Michael Vey 3", etc.

I am curious to hear if other people experience the same issue when trying to borrow the same eBooks through the Kobo Store. Thanks!
Based on what you have said, and @PeterT's experience, this is a Kobo issue. It looks like OD have given the details to Kobo, but something is wrong there. And, the symptoms are in the Kobo environment, so they are the starting point. Report the problem to Kobo to look at. If it is an issue between the Kobo and OD, they will have the contacts.
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