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Originally Posted by PeterT
Oops I see it's book 2 of Michael Vey. Same issue for me. David; what info do we need to give Kobo?
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Michael Vey 1 AND 2 have the problem. Thanks for trying to download #2. It verifies what I was beginning to suspect—that this is an Overdrive/Kobo eReader issue, not a Douglas issue.
It is very difficult to contact Overdrive. They have designed their web page to repel all human contact. Any help support a user requests is directed to the library in question, not Overdrive. If anybody has a contact number or email, I'd love to have it to let Overdrive know about the issue. Who knows what other books have the same problem? It irks me that the Kindle gets its copy just fine whereas the Kobo does not, but griping about Overdrive's lack of public Kobo support is a matter for a separate thread.