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Originally Posted by ilovejedd
I already knew about this one.
The problem was at some point, B&N changed the delivery for their graphic novels to the Windows Store Nook app so the epub was missing key files. I remember posting before on Alf's blog but that issue wasn't resolved back then (~2-3 years ago?). I was able to get my files via a rooted Android tablet running an older version of the Nook for Android app but that's when I stopped purchasing from B&N.
I believe ZodWallop recently encountered the same issue and was able to find a fix. I skimmed the post with the fix and personally, I find it something that would be annoying to implement when dealing with batches of 20 or more books so I'm sticking to Kobo.
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Good to know. When I pass on the info, I will mention that my info only applies to novels and not graphic novels (I don't buy them, so I never think of that! Sorry!). I've had some problems with 2 craft books from Kobo - They accepted the return, but just to alert you that Kobo has some issues as well.