There is an interesting article named “
Thousands of Amazon Employees Listen to Alexa Requests for Improvement Purposes” on the MacRumors website. Here are a couple of notable quotes:
Quote:
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Alexa users have the option to disable the use of their voice recordings for improvements to the service, but some may not know that these options exist. Amazon also does not make it clear that actual people are listening to the recordings.
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See instructions below.
Quote:
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Amazon does not appear to be removing all personally identifiable information, and while the Echo is meant to collect audio only when a wake word is spoken, the employees who spoke to Bloomberg said they often hear audio files that appear to have started recording with no wake word at all.
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Here are the instructions on how to turn off Amazon’s ability to listen to your voice recording:
1. In Alexa app select
Menu icon in upper-left of screen.
2. Select
Settings —> Alexa Account —> Alexa Privacy to open the Alexa Privacy page.
3. In the Alexa Privacy page, select
Manage How Your Data Improves Alexa to open the Manage How Your Data Improves Alexa page.
4. In the Manage How Your Data Improves Alexa page, you can toggle OFF the
Help Develop New Features option and the
Use Messages to Improve Transcriptions option.