Quote:
Originally Posted by KyBunnies
I wonder if this will change. I see this as a problem. If they do not stated you will lose credits after you have accumulated 5 but you will still be charged, then yes the company is at fault.
|
My understanding is that this was one of the things the class action suit was about
: a lack of clarity about rollover credits and charges incurred. And it's apparently why Audible has initiated a new policy about when credits expire, and about sending regular notifications to members about the state of their credits.