Quote:
Originally Posted by Tarana
You aren't being deprived. You are choosing not to use the credits. That is a choice YOU make. They just tell you before you cancel that you can't get them back so that you are fully aware of the results of your choice.
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Obviously, if I've accumulated unused credits, I'm having trouble finding books I want to buy. The choice they give me is to continue spending money on new credits, or lose my investment. Or, yes, I can use up the credits I accumulated on books I don't want.
Audible does it because they assume I will choose one of the first two options, both of which benefit them, not me. The third option is a wash; it benefits neither them nor me. Where's the choice that will benefit me, the consumer?