It was a DRMed Mobipocket eBook. The quality wasn't their fault, since they had no hand in its formatting, just as a physical bookshop has no hand in the printing and binding of the books it sells.
The only thing you can judge them on is how they handle a customer who's bought a faulty book. In this case Fictionwise have acted very well. They refunded the money quickly, and have taken that edition off the market. Checking for that book now
http://www.fictionwise.com/eBooks/eBook83268.htm
reveals only the eReader version, which, since they control eReader, I'm assuming they've fixed. (Note that although the description still mentions Mobipocket, it's not available in the format pop-up.)
Quote:
Originally Posted by Faenad
I hope they will improve quality control. I'm quite shocked they sell such crappy ebook.
If that happened to me I would not purchase again from the same reseller.
Did that happened to a lot of people, with Fictionwise or other resellers?
|