Quote:
Originally Posted by macsek

I am thinking to buy a cheap, refurbished PW4 from a seller I trust. However she does not know the SW version of the (unopened) device. Can it be a factory version? Does Amazon flash any particular SW version, like the latest? Does it go back to the factory and do they flash "factory" fw on them?
Thanks in advance
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At least some refurbished Kindles did not get firmware updated during refurbishing, but I don't think there is any way to know whether it will happen.
"factory firmware" and "consumer firmware" are shorthand for "factory use firmware" and "consumer use firmware". "factory use firmware" never leaves the factory except by accident.
The only way to know the firmware version is to open the box, turn on the Kindle and check ithe device info in settings. It all depends on luck. There is no guarantee on getting the version you want.