Last week I noticed that an alarm my wife set for 5:30 PM went off at 4:30. When I went into the app to check, it said the 5:30 pm alarm was indeed there, but was disabled, this was at 4:35. I tried setting another 5:30 alarm from the app and it told me that alarms need to be set for a FUTURE TIME. WTF? 5:30 WAS a future time!
Then I checked the time on the living room Echo and she said it was 4:50 pm, exactly right, but the Spot in the bedroom said it was 5:50. So the alarm and the Spot were exactly one hour fast, but the time Alexa reported was right.
Aha! Alexa is confused by Daylight Saving Time, and has at least two time standards. One got it right but the other (2?) didn't.
I sent at trouble ticket to Amazon Customer Service saying "Does Alexa know that Hawaii and Arizona doesn't come under daylight savings time?" and received a reply from their AI named Vivek Chaudhary, saying:
Quote:
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Originally Posted by Vivek Chaudhary
Hello Wodin,
This is Vivek from Amazon Alexa support team.
I understand that you'd like to know if Alexa knows that Hawaii and Arizona doesn't come under daylight savings time.
No, at this time Alexa doesn't have the information regarding it. I have forwarded your comments as a feedback to our development team so that they will consider it for future improvements.
As you know "Alexa" is a work in progress. We are constantly making changes for a better user experience. Discussion about the issues and suggestions you give helps us to improve "Alexa".
Your feedback and suggestions are very important for us to make sure we improve the product where it lacks or to be rectified so that it gives better performance to our Alexa customers and you may make the best use of it to enjoy it to the utmost.
We look forward to see you again.
We'd appreciate your feedback. Please use the buttons below to vote about your experience today.
Best regards,
Vivek Chaudhary
Amazon.com
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It would seem that Jeff's Artificial Intelligence engine is not all that intelligent.