That is also fair. However, maybe just because Amazon is the dominant player, it seems like the tools are getting the attention and keeping up pretty well with even the recent changes. Anyone who will invest 5 minutes to read jhowells's detailed post about the 4 methods and tools for working with kfx in Calibre should have no problem. If we could get to that state of relatively smooth, low friction ebook import and conversion with BN, I'd reconsider them as a source for ebooks. I really have no beef with them otherwise, still like their physical stores and give them my business here locally.