Quote:
Originally Posted by BishopLuc
Not really sure how Amazon works with UPS, but considering that the UPS tracking number is auto-generated by your account, I'm sure they have a way to trace the UPS number to the account it is connected to right? Or else they would've emailed me that it's lost or something?
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Amazon tracks THEIR paperwork, the package insert they gave you. The box would have been opened, the contents are what is used. The box is long gone, and if there was no paperwork inside the box, they have no way to link it to you.
From Amazon's help page on tradeins:
Go to Your Trade-in Account
Find your trade-in order and click Re-print Shipping Label
Print label and packing slip, insert the packing slip into the box, attach return label to box and ship.
Did you print and use the packing slip?
The UPS tracking only proves a box was shipped. It has no info about the contents.