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As a new Kindle owner I'm pretty happy with the device only because I've figured out how to get my own books onto it. I'm an experienced techie and I ran into challenges and needed this forum for help. I wouldn't expect the average user to figure it out or even care to try.
Amazon made it very easy to buy from them and only them, which is I think the point of the Kindle. I expect I'll buy books from them, but I'm also going to use my local library and any other source I choose.
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