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tomsem · 03-08-2019, 05:21 PM

I have now 3 or 4 times had my Paperwhite wake to a garbled screen: it is as if the screen was horizontally sliced and the slices were interlaced (like cutting a deck of cards in two and shuffling the two stacks together). So I see a sort of ‘double exposure’.

The touch screen still responds, so if I tap I’m able to eventually navigate to Settings and then to Restart. (The other way is holding power button until Power dialog comes up with CANCEL RESTART SCREEN OFF options and tap in the right place.) After Restart, it is all fine again for days or weeks.

There doesn’t seem to be a way to trigger this, I’d say it happens only 1 of 300 wakes or thereabouts, and it spans at least a couple of firmware updates (5.3.10 now).

I don’t remember seeing this on my Voyage or PW3 or Basic (same firmware version); just curious if anyone else has seen this.

03-08-2019, 05:21 PM	#1
tomsem Grand Sorcerer Posts: 6,955 Karma: 27060153 Join Date: Apr 2009 Location: USA Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3	PW4 problem waking up I have now 3 or 4 times had my Paperwhite wake to a garbled screen: it is as if the screen was horizontally sliced and the slices were interlaced (like cutting a deck of cards in two and shuffling the two stacks together). So I see a sort of ‘double exposure’. The touch screen still responds, so if I tap I’m able to eventually navigate to Settings and then to Restart. (The other way is holding power button until Power dialog comes up with CANCEL RESTART SCREEN OFF options and tap in the right place.) After Restart, it is all fine again for days or weeks. There doesn’t seem to be a way to trigger this, I’d say it happens only 1 of 300 wakes or thereabouts, and it spans at least a couple of firmware updates (5.3.10 now). I don’t remember seeing this on my Voyage or PW3 or Basic (same firmware version); just curious if anyone else has seen this.