MobileRead Forums - View Single Post - Cannot connect as Wireless Device or to Content Server

chaley · 03-08-2019, 05:18 PM

Try booting your laptop in safe mode (see section 5.5 this FAQ) then connecting with CC. I will bet dollars to donuts that it will work, which means that some security SW on your laptop is blocking connections.

Some antivirus SW contains anti-bot protection, which translates to blocking anything that tries to connect to software on a computer from outside that computer. Acronis is a prime example -- it breaks close to everything. Malwarebytes often decides that CC is evil because it tries to connect to an "odd" port on the calibre computer. I would not be surprised if Comodo does the same thing.

The difficulty that arises is that "anti-bot" settings are sometimes hidden so deep that no one can find them. This is a problem with Norton and Malwarebytes. In the case of Acronis, I have not yet heard of a way to tell it that calibre and CC are OK. Making this process more "interesting" is that the various AV packages update themselves without saying anything, which makes the "I didn't change anything" claim meaningless. These SW packages change themselves all the time, as does Windows.

In closing and again, please try running in safe mode. That will tell us whether there is an actual problem with your device and CC.

03-08-2019, 05:18 PM	#9
chaley Grand Sorcerer Posts: 12,449 Karma: 8012886 Join Date: Jan 2010 Location: Notts, England Device: Kobo Libra 2	Try booting your laptop in safe mode (see section 5.5 this FAQ) then connecting with CC. I will bet dollars to donuts that it will work, which means that some security SW on your laptop is blocking connections. Some antivirus SW contains anti-bot protection, which translates to blocking anything that tries to connect to software on a computer from outside that computer. Acronis is a prime example -- it breaks close to everything. Malwarebytes often decides that CC is evil because it tries to connect to an "odd" port on the calibre computer. I would not be surprised if Comodo does the same thing. The difficulty that arises is that "anti-bot" settings are sometimes hidden so deep that no one can find them. This is a problem with Norton and Malwarebytes. In the case of Acronis, I have not yet heard of a way to tell it that calibre and CC are OK. Making this process more "interesting" is that the various AV packages update themselves without saying anything, which makes the "I didn't change anything" claim meaningless. These SW packages change themselves all the time, as does Windows. In closing and again, please try running in safe mode. That will tell us whether there is an actual problem with your device and CC.