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Old 02-20-2019, 03:00 PM   #1
vM7iKtMlq9uWBBAK
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vM7iKtMlq9uWBBAK began at the beginning.
 
Posts: 8
Karma: 10
Join Date: Apr 2017
Device: Kobo Glo HD
Connection problems on Windows, no problems on Linux LiveUSB

Hi all,

For the past couple of years I've had trouble connecting my Kobo Glo HD e-reader to my computer but was able to sideload my books through Calibre Webserver. Sometimes I could connect my Kobo and most of the other times I couldn't. I have tried various solutions: a total of 5 USB cables, been through all of my computer's ports and cannot find anything that works anymore except for an old computer at my parent's that's still running Windows 7 or when I boot my computer to a Linux LiveCD/USB. When I boot to Linux, the e-reader connects without any hassle, on all of my cables and all of my ports, but when I'm in windows 10, the device gets recognized initially although the drive is not yet accessible, windows explorer runs slowly and eventually the e-reader disappears from explorer. USBDeview reports that it had failed to reset it's port.

What else can I try?


I've tried:
- W10 desktop and W10 laptop: 5 USB cables, all ports (7*5 + 3*5=50 combinations) and none of them keep working
- W7 desktop or my W10 Desktop/laptop running Ubuntu/Lubuntu, but my Calibre will be read-only then so not a long term solution

Kind regards,
vM7

Edit: Went into Device Manager, uninstalled all USB devices. This cleared up most entries in USBdeview. Reboot. E-reader took a long time but eventually worked. Almost seems like after a few problems computers just give up on e-readers or something. Will update when I get problems again (as I probably will).

Edit2: After reconnecting, problem returned. Same errors. Within USBdeview: disable, then enable and device came back online. Can't put my finger on what's making this connection so tricky. Can't be hardware as Linux on the same devices show no problems whatsoever and seems to be fixed temporarily by resetting the USB connection from Devmgmt.

Last edited by vM7iKtMlq9uWBBAK; 02-20-2019 at 03:42 PM.
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