This arrives two weeks after reporting the bug and a 3 page exchange with a boatload of MVPs (rhymes with refugees) who kept asking the same questions
Reach Out is one of those terms I love to hate, along with Going Forward.
And my ISP is reaching out to me (i.e. pestering me) to switch over to the NBN (No Bloody-Good Network), promising the same speed as I get now at the same price. I'm waiting for answer to my "Why would I bother" question. Australia had a similar shambles with residential ISDN (Innovation Subscribers Don't Need) a few decades back.
BR