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Old 02-04-2019, 12:07 AM   #1
smarcin
Junior Member
smarcin began at the beginning.
 
Posts: 5
Karma: 10
Join Date: Jan 2019
Device: Kindle Touch, KKB3, PW3
Kindle Touch activation needed

First time posting here. I have numerous Kindles as you can see in my profile. But my recently purchased Touch is refusing to play Audibles. It's definitely registered to my Amazon account, the downloads go fine. Sometimes I will even be asked if I want to continue where I left off in my Audible book. But whatever happens, I end up with a popup saying, "Audible Activation Error. The audiobook you have selected cannot be played because this Kindle has not been authorized. Please tap Activate and register with the Audible account used to purchase this audiobook." When I tap activate, I get a popup "Audible Activation. Please enter you Audible login information. Username___, Password___" When I enter my Amazon account credentials, and hit OK, I get another popup, "Activating , then another popup "Network Error We are experiencing technical difficulties. Please try again later." I downloaded the same audiobook to my KKB3, it didn't even ask for activation and plays fine! Here's what I've tried: restarting my Touch, re-downloading the book, resetting my Touch, using a different wifi network. I've tried searching the forum, but can't find anything that matches my problem. My Touch is on the latest firmware: 5.3.7.3. When I bought it (on Craigslist), I had trouble registering it until I side-loaded the firmware and updated it. Then it registered fine. I have no problem downloading Kindle ebooks. It also syncs the farthest I've read in the ebooks. Any help anyone can give will be highly appreciated. I also talked to Amazon support, who sent me over to Audible support. Eventually Audible said my device was no longer supported, so they couldn't help me...I didn't know at the time that my KKB3 would have no trouble at all with an audio book, even though it's also "unsupported."
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