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Old 02-03-2019, 02:10 PM   #17
rvcjew
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Posts: 396
Karma: 2157838
Join Date: Nov 2017
Location: USA,CA
Device: PW3-T80S-T80D-T103D-K78-Inkpalm 5-HiSense Touch-Hi Reader Pro-Palma
Quote:
Originally Posted by jotogago View Post
Problem solved!!! It was not the cable, because I bought a new one and I had the same problem. The solution is the following: being a new device I was afraid to connect the connector to the bottom of the device and that was the problem. If the connector is not inserted to the bottom the pc does not recognize it.
You mean it wasn't pushed all the way in?
Malcolm
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