Quote:
Originally Posted by stumped
Standard troubleshooting is force stop the app, clear cache, retry.
Step 2 is force stop and clear data. That is equivalent to uninstall, reinstall.
Step 3 with fire tablet is soft reset, Google it.
Try each step then check if problem is fixed before resorting to the next option
Check free space on the problem device also, and uninstall or archive other stuff if that is running low.
Ps to see if the problem is with the specific radio app or with the WiFi. Try streaming a video on the problem device and see how that goes
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I appreciate your suggestions, but I have tried all of them more than once, to no avail. Another thing I tried was to download a different radio station app on the problem HD 8 as well as on the phone. Several of the same stations that wouldn't load in the old app still wouldn't load in the new app on the HD 8, however they loaded and played fine on the phone. This is what leads me to believe the problem is with the HD 8 tablet. I may have to call the Fire tablet he!p line, but the last time I did that, it took forever because I couldn't understand the guy because of his accent.