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Stupid AT&T/Direct TV. Every time I call with a problem, they see it as the chance to try and sell me something.
It starts off with the automated process, that verifies my phone number for the account.
Than I get to an actual person, and they ask "Is this a good number to call you for AT&T/DirectTV services and products?" I say "no, I do not want any marketing calls, only call me back on this number if we get disconnected."
This last time I called because I got a marketing call about a Starz promotion, and I did not want any marketing calls. So, I call them and the same thing happens. Next the person agrees to make sure that I won't get any marketing calls. Than they ask me if I have an AT&T cellphone. I ask how is that relevant to what I'm calling about and they respond in a smarmy voice it isn't. Than they continue that AT&T is currently offering free phones. ...
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