Quote:
Originally Posted by Hitch
Well, you certainly never have to deal with that at my shop, fersure. I tend to tell you "well, if you'd read the damn instructions we provide, this wouldn't happen." Ixnay on sympathy at our end! :-)
Hitch
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I just want tech support to say "just to confirm, your problem is x____" and start moving on to fix it. A happy medium between the fake sympathy and "you're an idiot"