Thread: Troubleshooting Disappearing ebook.
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Old 01-10-2019, 10:42 AM   #15
BookCat
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Posts: 2,911
Karma: 21115458
Join Date: Dec 2008
Location: Birmingham UK
Device: Sony e-reader 505, Kindle PW2, Kindle PW3, Kobo Libra2
Stumped: I have only ever owned one Kindle.

This was recently - about a month ago - registered and the firmware was updated to the latest which is available for the PW2: 5.9.7 There is no further update for the PW2 in the UK. I did this by using a friend's wifi, so it was online not long ago.

Yes, I can see the book on the device via pc file explorer.

So I'm, pardon the pun, stumped as to what is going wrong. But this happened with one, non-drm'd book (from Amazon) and converting AZW to AZW3 solved the problem.

So I'll update Alf and see if this solves the issue. If that doesn't help, I'll contact Amazon, though I don't expect them to be a great deal of use.

It would be interesting to know if anyone else has this problem.
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