This is one of the reasons I like shopping at Amazon. I received this email from them today:
Quote:
Hello,
A promotional discount of $0.63 on your order(s) #[redacted] was not properly applied. As a result, we have refunded you this amount plus applicable taxes. Refunds are issued to the original payment method and you will see the refund on your credit card statement in the next 3-5 business days.
We apologize for the inconvenience and look forward to seeing you again soon.
Sincerely,
Customer Service Department
Amazon.com
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I went to the Orders page at Amazon and searched on the oder number and discovered it was a small order for cat food and one other item totaling about $20 from February 2018. I guess they caught the mistake during year end accounting closures. I never knew I had this small amount due me, so they could have easily just kept it and I would have never known. Just $0.63 plus tax, but hey anything is better than nothing.
I used to buy a lot of electronics from Best Buy many years ago. Contrast them with Amazon though, and I still get miffed about how my BB bonus points always seemed to disappear whenever I went to make a purchase. I was also miffed when I found out BB got manufacturers to create special computer models just for them that had the same product ID numbers as models sold elsewhere, except the BB models were stripped down internally yet sold for the same price as other stores. Deceptive to say the least. I'm glad Amazon kicked their backsides in the retail business!