[VasiAl]

Hej,

A week ago my PocketBook started loading on a specific book/page every time I boot it. Whenever I try to wipe it or do a factory reset, part of the process it to reboot, so it just ends up loading that specific page. Whatever new changes I make, like adding or deleting files, they are not saved, somehow it just restores to that specific state. There has been no SD card and no back-ups made

The firmware is from 2015, I downloaded the latest one to try and update it but
- if it's on the device, as mentioned above, when unplugged from the computer it "reboots" and the update file is gone
- if it's on an SD card it gets to about 25% of the update and boots the pocketbook, again it just loads to the specific page and that's it

I tried deleting various cache files and what not, but it's always the same. I tried looking for some way to do a hard reset but I haven't had any luck so far either. Do you have any suggestions?

I'm tempted to just wipe everything from it, but I'm afraid I will just end up with a rather ugly glass coaster

I got it as a "second hand" present and my friend hasn't used it for atleast a year, it was OK for the first month and now this, so I don't expect to receive any help from the suppliers either