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I am amused by the talk of 87-year-old parents and their computer problems. I am 87, which gave me the huge advantage of being on the internet before it ever actually existed, in 1992. It was all dial-up modems and Unix operating systems then.
The PaperWhite I think is the ideal Kindle for reading. Susan got away with mine soon after I bought it, though she still lets me upload/download books and even to charge the battery, which happily doesn't happen very often. But then she is still in her 70s so may well figure it out in the next ten years.
I never buy books on my Fire tablet (which I prefer for a variety of reasons) because it is too easy. I bought a few by accident and had to go through the refund process.
Really, if you have Mom's Paperwhite on your Amazon account, the thing to do is for you to buy the books and send them to her, wi fi or 3G. I use the state e-brary for most of my e-reading. When I click on the download, I am transferred to the Amazon site to complete the borrow. To be sure, one only gets two weeks to finish, and alas there is no renewal option. For that reason I generally take the epub edition instead and hack it. But that may be beyond Mom's technical ability, never mind her morals.
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