Thread: books won't download to voyage
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Old 12-17-2018, 04:40 PM   #9
janrey
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Posts: 163
Karma: 178100
Join Date: Aug 2011
Device: Kindle3, Voyage
Quote:
Originally Posted by mblevitt View Post
I have a Voyage.* I purchased a couple of books yesterday and they started to download to my Voyage.* Each was grayed out and indicated it was "queued" like normal. However, it would then say "error" and the book would disappear.* I also am not able to download any of my books from the cloud. This also happened with articles I tried to save from the web with send to kindle.* I was able to receive a kindle digest last night from instapaper, but nothing else, so my wifi is working.* I tried restarting and deregistering, and my software is up to date. So far tech support has not been able to help me.* Any thoughts?* I would prefer to not restore to factory settings as I have a large number of articles and digests saved.* Thanks.
First try and reboot your wifi router. Pull the plug and wait 10-15 seconds and put the plug back in and wait for everything to start up again. Connect to the wifi and try downloading. If this doesn't work, then try and connect to another wifi at either a friends, the library, mcd's wherever and see if you can download.
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