MobileRead Forums - View Single Post - Bricked Kobo Glo

ExpatVietnam · 12-17-2018, 05:17 AM

I presume I have the same problem described so many times above.

The story: I lost my beloved Glo and bought a New Old Stock one on Friday (readily available in Viet Nam). Charged it, connected to laptop, it was recognized and KoboDesktop took a full 18 minutes to download what I take to be a firmware update. Ejected it when done, screen read "updating." 12 hours later it still looked the same. I kept it on a charger as it was warm as if the processor was hard at work. [Spoke to KOBO and they say if my desktop app wanted to update it, then it is a real KOBO.]

From there it flipped to a white screen, green light went out and it has never recovered. Turning it on gets me green light, blue light, green light and a flash on the screen -- screen remains white. Reset with paperclip and the same thing happens. Never get to the 'press 3 times when you see rectangles' stage.

Computer no longer 'sees' it. No amount of 'search for new hardware/connection' produces any result. Working from a PC.

Any suggestions, or straight to pulling the 2gb card and formatting it myself?

Thanks.

12-17-2018, 05:17 AM	#227
ExpatVietnam Enthusiast Posts: 31 Karma: 145534 Join Date: Aug 2016 Location: Bangladesh. (I didn't think about the permanence of my username.) Sigh. Device: Kobo Glo, Fire10	NOS KoboGlo White Screen I presume I have the same problem described so many times above. The story: I lost my beloved Glo and bought a New Old Stock one on Friday (readily available in Viet Nam). Charged it, connected to laptop, it was recognized and KoboDesktop took a full 18 minutes to download what I take to be a firmware update. Ejected it when done, screen read "updating." 12 hours later it still looked the same. I kept it on a charger as it was warm as if the processor was hard at work. [Spoke to KOBO and they say if my desktop app wanted to update it, then it is a real KOBO.] From there it flipped to a white screen, green light went out and it has never recovered. Turning it on gets me green light, blue light, green light and a flash on the screen -- screen remains white. Reset with paperclip and the same thing happens. Never get to the 'press 3 times when you see rectangles' stage. Computer no longer 'sees' it. No amount of 'search for new hardware/connection' produces any result. Working from a PC. Any suggestions, or straight to pulling the 2gb card and formatting it myself? Thanks.