Quote:
Originally Posted by AstralZH
I got my Max 2 encrypted through 'Company Portal' app and am also considering factory reset so I can update. Did you also use Company Portal to encrypt the device? Did you factory reset through the settings menu or through the boot options?
Hope update process will be able to handle encrypted partition soon.
Thanks
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Yes, I used Company Portal to encrypt.
I can't remember which way I did the factory reset - it probably doesn't make a difference.
Good luck, and let us know how you succeeded!