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Old 12-11-2018, 10:19 AM   #11
stumped
Wizard
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Posts: 3,305
Karma: 10259306
Join Date: May 2016
Device: kobo forma, Kobo Libra, Huawei media Tab, fire HD10, PW3 HDX8.9,
once registered, a kindle stays registered forever unless

1. you deregister it using the device menus
OR
2. you deregister it from the my devices page when logged into your amazon account

if the device has not seen the website for 2 years, because it has been offline, it may be wanting to check your account status with amazon ?

NB when it does connect ( after 2+ years) it will almost certainly decide that its software is out of date and an upgrade will be pushed to it

assuming you have it charged and working OK offline, a simple test will be to take it to somewhere where there is free public wifi and see if it connects there. That will help isolate whether you have a device issue, or a wifi issue at home
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