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Old 12-11-2018, 01:05 AM   #1
bel3atar
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bel3atar began at the beginning.
 
Posts: 51
Karma: 10
Join Date: Nov 2015
Device: PW2
Got a Poke Pro, but...

Hello, I received a Poke Pro and immediately had to contact technical support.
Its screen has a pixel which is much brighter than the others.
On a dark screen the pixel still looks white and shiny.
By looking harder I found there are other pixels like this but smaller and less noticeable.
They responded by saying this is not a defect.

Here's what they said:
As I mentioned before, the screen supplier has their own standard for the screen: if the white/black spot is within 0.3mm, then it's in line with the eink standard.

And if the screen is in line with the eink standard, then it is not a defected screen even there's white spot on the screen. Hope you could understand.
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Last edited by bel3atar; 12-11-2018 at 03:46 AM. Reason: msg
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