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Originally Posted by TadW
I avoid talking to their forum (for obvious reasons, I don't like their sometimes rude voice and I don't like being "accused" of things)
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This might possibly be caused by cultural misunderstandings. After all, iRex is a Dutch company. As a rule of thumb, just take nothing personally. Generally communication is more direct than you can expect elsewhere in the world, I notice when I return there. Just a thought, being Dutch myself.