Hi every one i have a little problem with my KP2 it's in a state of bootloop and it stays in for 5 mins then it shows a error page like :"this Kindle needs repair code error 2" and information about the device.I contacted the cs and with the guy of support i try the procedure of "do_factory_restore" file, but now the kindle can't be recognise by my pc and i don't have acces to the files
it only shows like removable storage but i can't enter in the directory. What you suggest to do shall i try the serial method or i can trash it