Quote:
Originally Posted by Question Mark
I have ordered items through AliExpress a couple of times without incident. Items were as described and arrived in a timely fashion.
However, my first ever order through Booxtor got delayed at customs. It was no fault of his as the paperwork which was included in the box was all in proper order.
I suspect the shipping company lost the paperwork that was on the outside of the package. It was a real comedy of errors...
The package eventually cleared customs and I was told how much I would be required to pay in taxes and fees. It was about what I had expected. However, the delivery person only charged me for a fraction of that amount.
Of course, weeks later, they caught their mistake and asked for the missing amount. I told them that was fine, but that I would not pay it until I could see the paperwork. They then told me that they would waive the outstanding amount. Never got the paperwork, but I did save a fair amount of money.
The two other times I have ordered from Booxtor since then... No problems. And would happily order from him again.
So, although your experience may be understandably frustrating, it could be due to circumstances beyond the seller or AliExpress' control. Hope your Nova arrives soon.
|
If only packages could talk! (Someday soon, perhaps.) Mine might have an interesting story to tell once it arrives. Yes, there could be things beyond anyone's control - customs issues, the California wildfires, weather, or lost paperwork. We have a snowstorm arriving tonight which could slow things down a little more.
It is good to hear that AliExpress often sends items in a timely fashion. That's encouraging.