Quote:
Originally Posted by silverraven
Yes, I was getting the pop up. Oh, and another weirdness. I would get the email with the return shipping label. Wrong return address. Call in, they can't issue me another one (that phone call was over 30 minutes alone). So I had to go through the whole trade in process again. Still wrong address.
I give up! I told the final lady I was just going to cancel the order. I talked to 2 different people and typed to another. Still no go. At this point I'll just be happy to keep my Amazon account. I'm sure they don't like complainers!
S
Oh oh, forgot! The first guy I talked to had no idea what I was talking about in regards to the 25% off on a device trade in. I explained it was on the web site. Never heard of it.
|
But the pop-up says 25 percent off!
When I click the box above Add to Cart that says Upgrade and Save with Trade-in, I see
Quote:
Get an Amazon Gift Card + 25% off a new Fire Tablet when you trade in
Choose devices to trade in to get an Amazon Gift Card equal to their appraised value + get an additional 25% off a new Fire Tablet (limit 1 per customer)
|
Then below that there's a list of my eligible devices. Right now there's only my old Fire 7 listed, with the offer of up to a $10 gift card for it. I assume that if I continued the process, I'd only get the normal $10 gift card for a trade-in, and not the 25 percent, since I got that once already.
If it were me, I would continue to argue with Amazon, talk to a supervisor, and ask for both the 25 percent off and additional compensation for all the hassle.